Welcome to Skytron Appliances.
By accessing or purchasing from our website, you agree to the following Terms and Conditions.
Please read them carefully before using our site or placing an order.
1. General Information
This website is owned and operated by Skytron Appliances.
Throughout the site, the terms “we,” “us,” and “our” refer to Skytron Appliances.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will take effect immediately once posted on this website.
2. Eligibility
To use our website or make purchases, you must:
Be at least 18 years old, or have parental/guardian consent.
Provide accurate and complete personal information when creating an account or placing an order.
3. Products & Pricing
All prices listed on our website are in Kenyan Shillings (KES) and include applicable taxes unless otherwise stated.
Prices and availability are subject to change without notice.
We make every effort to display accurate product descriptions, images, and pricing; however, errors may occur.
In the event of an error, we reserve the right to correct it or cancel the order after notifying you.
4. Orders & Payments
Orders are processed once full payment is received via M-Pesa, debit/credit card, or bank transfer.
We reserve the right to refuse or cancel any order if fraud, unauthorized transactions, or stock issues are suspected.
Once an order has been placed, you will receive a confirmation via email or SMS.
5. Shipping & Delivery
Deliveries are made within Kenya using trusted courier services.
Delivery timelines may vary depending on your location and product availability.
Any delivery dates provided are estimates and not guaranteed.
For detailed information, please refer to our Shipping & Delivery Policy.
6. Returns & Refunds
We accept returns and offer refunds under specific conditions.
Please read our Return & Refund Policy for complete details on eligibility, process, and timelines.
7. Warranty
Some products may include a manufacturer’s warranty.
Warranty coverage, duration, and service terms vary depending on the product.
Please retain your purchase receipt or invoice for warranty claims.
8. Limitation of Liability
Skytron Appliances shall not be liable for:
Any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
Delays in delivery caused by factors beyond our control (e.g. courier delays, natural disasters, system outages).
Our total liability shall not exceed the amount you paid for the product in question.
9. Intellectual Property
All content on this website—including text, graphics, images, logos, and trademarks—is the property of Skytron Appliances and is protected by copyright law.
You may not reproduce, distribute, or modify any material from this website without our written permission.
10. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Kenya.
Any disputes shall be handled by the courts of competent jurisdiction within Nairobi County.
12. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
📞 Phone: 0704 344 906
📧 Email: skytronappliances@gmail.com
📍 Address: Kirunje House, 2nd Floor, Mwimbi Rd, Nyamakima, Nairobi, Kenya